8e88a Privacy Policy

1 Introduction and Overview

8e88a is a reliable online casino and sports betting platform serving users in Bangladesh. We take the privacy of our members seriously and are always committed to ensuring the protection of their personal information.

This Privacy Policy explains how 8e88a collects your information, the purposes for which it is used, who it may be shared with, and how you can maintain control over your information. By using this platform, you will be considered to have agreed to the terms of this privacy policy.

This policy has been drawn up in accordance with applicable laws of Bangladesh and international personal data protection standards. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.

2 What Information We Collect

We may collect various types of information when you register on the 8e88a platform and use our services. The details of information collected are outlined below:

2.1 Personal Identity Information

• Full name (in Bengali and English)
• Date of birth — to verify that the user is 21 years of age or older
• National ID card or passport number (for KYC verification)
• Email address and mobile number
• Permanent and current address

2.2 Financial Information

• bKash, Nagad, Rocket, Upay or bank account details (for transaction verification)
• Deposit and withdrawal history
• Wallet balance and transaction details

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Session duration and activity logs on the platform
• Data obtained from cookies and web beacons (detailed below)

2.4 Gaming Activity Information

• Play history, betting records and results
• Bonus usage records
• Preferred game categories and provider information

3 Methods of Data Collection

8e88a collects user information in the following ways:

• Through direct form submission: Information provided by the user themselves during registration, login and KYC verification.
• Automatically: Technical information is collected via cookies, tracking pixels and server logs while browsing the platform.
• Through third parties: Certain information may be received from payment gateways (bKash, Nagad, etc.) and identity verification service providers.
• Through support communications: Information provided during live chat or email contact.

4 Purpose of Data Use

8e88a uses the collected information for the following purposes:

4.1 Account Management

Information is used to create user accounts, verify identity and ensure a secure login process. Users under the age of 21 are not permitted to use the platform — this age verification is also carried out using this information.

4.2 Financial Transaction Processing

Information is used to process deposit and withdrawal requests, detect fraudulent transactions, and ensure financial security. The minimum deposit amount is ৳100 and withdrawals are generally completed within 1 hour.

4.3 Improving the Gaming Experience

Gaming activity data is analysed to provide customised game recommendations, promotions and bonus offers tailored to user preferences.

4.4 Ensuring Responsible Gaming

It is our responsibility to monitor user gaming behaviour to identify signs of problematic gambling and take precautionary measures when necessary.

4.5 Legal Compliance

Information may be retained and disclosed in order to comply with applicable laws and regulations and in response to legitimate requests from regulatory authorities.

5 Data Sharing and Third Parties

8e88a never sells your personal information or shares it with unauthorised third parties. However, information may be shared in the specific circumstances below:

• Payment providers: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay and banking partners.
• KYC verification services: The necessary information is shared with approved service providers for identity verification.
• Game providers: Approved game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming and NetEnt may access limited data to operate their technical infrastructure.
• Legal obligations: Information may be disclosed to comply with court orders, legitimate requests from investigative authorities, or applicable law.
• Fraud prevention: Information may be provided to the relevant authorities in the course of investigating any criminal activity or fraud.

Our agreements with third parties ensure that they also protect the confidentiality of your information.

6 Cookies and Tracking Technology

The 8e88a platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Essential for the basic functioning of the platform — maintaining login sessions, security verification, and so on.
• Functional cookies: Used to remember your preferences (language, display settings).
• Analytical cookies: Used to monitor and improve platform performance.

6.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may disrupt some important functions of the platform.

7 Data Protection and Security

8e88a employs the highest industry-standard technical and administrative measures to protect your personal and financial information:

• SSL encryption: All data transmitted on the platform is protected by 256-bit SSL encryption.
• Secure data storage: Stored information is kept in encrypted databases where unauthorised access is not possible.
• Access controls: Only authorised staff can access user information on a need-to-know basis.
• Regular security audits: Our systems undergo regular security audits and penetration testing.
• Two-factor authentication: An additional layer of security is available for account access.

While we make every effort to protect your information, no digital system is entirely free of risk. You therefore also bear responsibility for keeping your login credentials secure.

8 Data Retention Period

8e88a retains your information only for as long as necessary. The following criteria are generally followed:

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: Retained for a specified period in accordance with legal obligations.
• Inactive account data: Automatically deleted after a specified period from the date of last activity.
• Data retained for legal purposes: Information may be retained until the conclusion of legal proceedings or dispute resolution.

9 User Rights

As a user of 8e88a, you have the following rights regarding your own information:

9.1 Right of Access

You may request a copy of the information we hold about you at any time. Please contact our support team to do so.

9.2 Right to Rectification

If the information we hold about you is inaccurate or incomplete, you may request that it be corrected.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required to retain certain information due to legal obligations.

9.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.

9.5 Right to Data Portability

You may request to receive your information in a structured, commonly used format.

To exercise any of the above rights, please contact us by email at: [email protected]. We will respond to your request as soon as possible.

10 Protection of Minor Users

The 8e88a platform is intended only for individuals aged 21 and above. We do not knowingly collect any information from minors. If we become aware that a minor is using our platform or that the owner of stored information is a minor, we will immediately close that account and delete the relevant information.

If you believe that a minor has opened an account on our platform, please notify us immediately at [email protected].

11 Policy Changes

8e88a reserves the right to amend or update this privacy policy at any time. In the event of any significant changes, we will:

• Display a prominent notice on the platform.
• Notify you of the changes at your registered email address.
• Update the "Last Updated" date at the top of this page.

Continued use of the platform after the updated policy has been published will be considered as your acceptance of the new policy. We therefore recommend reviewing this page regularly.

12 Applicable Law and Jurisdiction

This privacy policy shall be governed by and interpreted in accordance with the applicable laws and regulations of Bangladesh. Any dispute relating to this policy will first be addressed through negotiation.

If resolution through negotiation is not possible, the matter will be settled through a competent court. The Bengali version of this policy shall be considered authoritative.